SHIPPING:
The delivery is FREE of charge and takes place within 4 business days for standard item and 8 business days for personalised item.
RETURN
Products may be returned within thirty (30) calendar days following the date of delivery.
Due to the nature of personalised items, returns or changes are not accepted once an order has been placed.
Your order will be accepted for refund if the product is returned in new and unworn condition, in
original packaging, with all labels attached. Any product that have been resized, damaged or
otherwise altered after delivery will not be accepted for return.
The returned item(s) must be accompanied by the copy of receipt.
Please note that Alegra Studio does not offer free returns.
REFUND
Refunds will be credited to the original purchaser’s method of payment.
Please retain your Shipping Note until you have received your refund.
If the item which you are returning was purchased in a currency other than your local currency, any refund will be paid in the same currency as purchase. Due to fluctuations in currency exchange rates the amount refunded may be higher or lower than the original price paid.
For more information please contact our Customer service team who will be happy to assist at office@alegrastudio.com
